Speaking of refurbishing printers… Have you ever wondered just what that means?
I think the term ‘refurbished’ means different things to different companies, at least in our field of work. We’ve ordered printers from companies before where refurbished obviously meant just wiping the outside down with a wet rag, wrapping it up, and shipping it out. Then again, we’ve received printers from companies who have completely torn the unit apart, replaced all worn parts, cleaned the unit up, and shipped it out.
Here at American Printer Service, Inc., we believe that a ‘refurbished’ printer should be more the latter than the former. A well refurbished printer should be completely disassembled by a professional Technician, who should note worn / faulty parts. These parts should be replaced with new parts. Then the printer should be thoroughly cleaned, inside and out, before being wrapped up for shipping.
When you are purchasing a refurbished printer, it is very important that you know what the company considers ‘refurbished’. Ask. If you get the ‘run-around’ or the sales person changes the subject, chances are, you’re purchasing a printer that may look pretty on the outside but have major components on the inside that may need to be replaced.
It is important to note that there are no ‘refurbishing police’ making the rounds and inspecting the way companies sell their printers. For that reason, prices on refurbished printers can vary widely, sometimes hundreds of dollars. Personally, I go with the adage, ‘You get what you pay for…’, but it is up to you as the consumer to make sure you’re informed and understand exactly what you are purchasing. Every once in a while, you may come across a stellar deal, but on the whole, I’d say that if you’re buying a $1,000.00 printer for $200.00, something has got to be wrong with it!
Build a relationship with a printer repair company, like American Printer Service, Inc. that you can trust. That way, when it comes to purchasing new equipment for your printing needs, you can rest assured that you’ll be getting a sturdy printer at at great price.